ECAR

EDUCAUSE Study of Faculty, Students, and Information Technology

ecarfaculty

EDUCAUSE has recently released the “2019 Study of Undergraduate STUDENTS and Information Technology“, along with it’s pair the “2019 Study of FACULTY and Information Technology“.

These surveys provide insight into faculty and students – and their use of technology in education.  This research has been ongoing since 2004 with 40,000 students from 118 institutions and 9,500 faculty from 119 institutions participating in this year’s survey.

See also: GVSU participated in this research study in 2015, see: “ECAR Study of Students and Technology at GVSU


ECAR > Study Findings

While this report contains a wealth of information of value to higher ed, here are a few of the findings and recommendations from the FACULTY and STUDENT report through the lens of eLearning and Emerging Technologies at GVSU:


Key Findings

  • ECAR FACULTY > A majority (51%) of faculty prefer to teach in a blended environment that includes both face-to-face and online components.
  • ECAR STUDENT > While the majority of students (70%) prefer mostly or completely face-to-face learning environments, specific demographic factors influence these preferences. (Students who are married or in a domestic partnership, those who are independent with dependents, those who work 40 or more hours a week, students age 25 and older, and individuals who identified as having both a physical and a learning disability that require technology for their coursework all had a stronger preference for classes that are mostly or completely online.)
  • ECAR STUDENT > Labs and demonstrations, faculty/student conferences, and lectures were rated as the most preferred activities in completely face-to-face environments. (Students see in-class lectures as opportunities to engage with instructors, peers, and course content, and they see technology as a means to that engagement. The majority of students prefer some form of blended environment for collaborations or projects with peers, homework/assignment submission, peer reviewing/peer grading, exams, quizzes or tests, and asking questions.)

CZnzUuCt_400x400The eLearning team at GVSU provides support for faculty teaching online, hybrid and traditional classes. Our goal is to assist faculty in finding the correct balance of leveraging online tools and activities through Blackboard to save time and increase effectiveness. A few examples include: online content, pre-class quizzes, and communicating live or asynchronously.

At GVSU, 24.1% of students were enrolled in at least one online or hybrid course in the Fall 2019 semester. This is up from 20.4% in 2018. In addition, in the spring/summer semester, 57.8% of students were taking at least one distance education course in 2019, up from 49.7% in 2018.

See also: “Enrollments Grow in Online Learning while Enhancing Teaching Effectiveness

  • ECAR FACULTY > Many faculty aren’t using online student success tools, but when they do use them, a majority find them at least moderately useful. (This year we found that, for each tool we asked about, between 27% and 39% of faculty didn’t use student success tools, while between 15% and 27% of faculty told us that these tools were not available to them.)

CZnzUuCt_400x400While GVSU does not currently offer an enterprise early alert tool that takes advantage of data in the Blackboard learning management system such as Starfish Retention Solutions, there are tools that can be used at GVSU to monitor students.

For example, faculty can focus on student success and retention with existing  Blackboard features, such as proactively contacting inactive students, students with missing deadlines, or poor performance. Specifically, the Blackboard Grade Center shows the date of last course access for students and gradebook colors can be set to trigger alerts for faculty based on student performance.

The Retention CenterPerformance Dashboard and Item Statistics provide faculty with information about student activity as well as the ability to monitor students at-risk. Using these tools can assist faculty in determining whether students in classees are falling behind or neglecting to check Blackboard regularly. The goal is always to intervene early on, so they get back on track quickly.

  • ECAR FACULTY > Faculty’s receiving training on integrating technology in the classroom is associated with increased use of mobile technology in the classroom. (Among faculty who received professional development training on integrating technology in their classroom, fewer than half (47%) reported banning smartphones in their classrooms. Among faculty who did not receive such training, 63% banned these devices.)
  • ECAR STUDENT > Two-thirds of students agreed that their instructors use technology to engage them in class, but it is not always with the devices students already own. (Significantly fewer students said they are encouraged to use their personal technology as tools to deepen their learning. Half of the respondents said their instructors ask them to use their laptops in class, and only a quarter reported they were encouraged to use their smartphones.)

CZnzUuCt_400x400The eLearning team at GVSU provides over 20 seminars on a variety of technologies and pedagogical strategies and guidance designed to support student success each semester. Further, our team offers a yearly “Teaching and Learning with Technology Symposium“, faculty consultations, Online and Hybrid Faculty Learning Communitiesweekly open office hours, and digital studio spaces are offered to faculty so that the eLearning team can “Support faculty pursuing innovation in teaching and learning”. To zero in on emerging technologies, we offer a dedicated space (Atomic Object Technology Showcase) to explore extended reality experiences.

  • ECAR FACULTY > Faculty give high ratings to support services for accessibility technology, when they use them.
  • ECAR STUDENT > Only half of the students who have physical and/or learning disabilities and who need accessible technologies or accommodations rated their institution’s support positively. (Nearly a quarter said their institution’s support (21%) and awareness (24%) was poor or fair. Of particular concern is the 11% of students with disabilities who said their institution was not aware at all of their technology needs, which suggests many may experience barriers to disclosing their disability, including stigma and their own lack of awareness of available support services.)

CZnzUuCt_400x400The eLearning team at GVSU supports inclusive education through professional development for faculty in the adoption of Universal Design for Learning principles, along with specific support for accessibility with Blackboard Ally and Panopto video captioning.


Recommendations

  • ECAR FACULTY > Promote benefits and strategies for engaging in online teaching through mentoring and the creation of sustainable learning communities. Academic departments need to consider changes to their tenure requisites to reward faculty who choose to engage in course development and online instruction. (Faculty report strong preferences for face-to-face learning environments, but with increasing offerings and enrollments in online classes, institutions need to provide professional development to faculty who have the interest and skills to teach online.)
  • ECAR STUDENT > Continue to promote online success tools and provide training to students on their use through orientations and advisement sessions. (…explore the possibilities of predictive analytics with the use of success tools as a supplement to the personalized support of student advisors.)

CZnzUuCt_400x400While GVSU does not currently offer an enterprise early alert tool that takes advantage of data in the Blackboard learning management system such as Starfish Retention Solutions, there are tools that can be used at GVSU to monitor students.

For example, faculty can focus on student success and retention with existing  Blackboard features, such as proactively contacting inactive students, students with missing deadlines, or poor performance. Specifically, the Blackboard Grade Center shows the date of last course access for students and gradebook colors can be set to trigger alerts for faculty based on student performance.

The Retention CenterPerformance Dashboard and Item Statistics provide faculty with information about student activity as well as the ability to monitor students at-risk. Using these tools can assist faculty in determining whether students in classees are falling behind or neglecting to check Blackboard regularly. The goal is always to intervene early on, so they get back on track quickly.

Finally, the eLearning and Emerging Technologies team, along with the Office of the Provost, Pew Faculty Teaching and Learning Center, and University Libraries, collaborated on a new Online/Hybrid Orientation for students. This site is designed to take students through best practices in learning online, encouraging them to be mindful of time management techniques and skills for success.

  • ECAR FACULTY > Increase awareness among IT support services staff that quality services for faculty contribute to faculty’s overall ratings of their technology experiences. IT support staff are first responders to faculty technology issues and can make a real difference in faculty experiences.
  • ECAR FACULTY > Facilitate faculty professional development on integrating technology into teaching. (Promote professional development for faculty on effectively incorporating mobile technologies into their classrooms. Bans on all technology devices in the classroom will likely decrease student engagement. These bans disproportionately affect minority students and students with disabilities needing accommodations. Quash the “devices in the classroom” debate by leveraging mobile technologies in students’ hands to increase engagement and learning.)
  • ECAR STUDENT > Allow students to use the devices that are most important to their academic success in the classroom. (Provide training to faculty on the purposeful integration of student-owned technology for more inclusive, active, and engaged learning. Offer alternatives to in-class tech bans, such as involving students in the development of their class’s technology policy and designated seating for device users.)

CZnzUuCt_400x400Our eLearning and Emerging Technologies team provides a wide array of services and resources designed to facilitate digital learning at GVSU through supporting faculty in delivering high quality, innovative teaching.

We support faculty, contribute to teaching excellence, and enhance student success through:

Our eLearning team encourages faculty to review our website, follow and like us on  social media (GVSUeLearn on Twitter, GVSUeLearn on Facebook, listen in on our  teaching and technology podcast (T-Squared), read our email newsletters, and to stay up to date by viewing our gvsuelearn.wordpress.com blog highlights as well!

CZnzUuCt_400x400Tbe eLearning team facilitates 3 Online and Hybrid Faculty Learning Communities across all GVSU campus locations, designed to explore best practices and pedagogy in teaching at a distance, while encouraging learning from peers. Further our team provides over 20 seminars on a variety of technologies and pedagogical strategies and guidance designed to best support faculty. Finally, we offer a yearly “Teaching and Learning with Technology Symposium“, faculty consultations, weekly open office hours, and digital studio spaces are offered to faculty so that the eLearning team can “Support faculty pursuing innovation in teaching and learning”.

  • ECAR FACULTY > Increase faculty awareness of student needs and accessibility support services, particularly among non-AA institutions. (Disability disclosure rates remain low among students, limiting faculty awareness and ability to address accessibility needs in the classroom. When faculty use accessibility support services, however, they report high levels of satisfaction with those services.)
  • ECAR STUDENT > Establish a campus community to address accessibility issues and give “accessibility evangelists” a seat at the table. Colleagues and students with disabilities can be valuable consultants who offer perspectives on the barriers they experience with tech inaccessibility in their learning environments. Partner with units across campus such as disability services, advisement, health services, and admissions to educate all students on the available accessible technology services and how to request them. Tap the expertise of teaching and learning centers and instructional designers to train faculty on the universal design for learning (UDL) framework to promote inclusive strategies that benefit all learners.

CZnzUuCt_400x400The eLearning team at GVSU supports inclusive education through professional development for faculty in the adoption of Universal Design for Learning principles, along with specific support for accessibility with Blackboard Ally and Panopto video captioning.

2018 Students’ Use of Technology Research Study via EDUCAUSE

Each year, EDUCAUSE conducts research on students and their use of technology through the EDUCAUSE Center for Analysis and Research (ECAR). GVSU has participated in this survey in the past. (See this post from 2015: ECAR Study of Students and Technology at GVSU)

This year, the ECAR study included 130 institutions and responses were collected from nearly 65,000 students. The goal of this study is to monitor trends and to determine technology usage patterns among students.

Here are few highlights:

1 – More than 75% of Students indicate that an LMS (Blackboard) was used for Most or All of their Courses

“LMS use remains prevalent across higher education institutions, with continued high rates of use and student satisfaction. Three-quarters of all students reported being either satisfied or very satisfied with their institution’s LMS, and more than three-quarters of students reported their LMS was used for most or all of their courses. This likely reflects satisfaction primarily with the functional aspects of their institution’s LMS.

Consistent and widespread use of the LMS and ensured access to it in public institutions can benefit students. Even the basic functions of the LMS, such as posting grades, have been found to contribute to a student’s academic performance; access to grades allows for real-time monitoring of their course progress and the ability to make mid-course adjustments as needed. And the convenience of the LMS offers off-campus students much needed flexibility in contacting instructors and classmates, accessing course content, or taking quizzes.” 1

GVSU uses Blackboard to support the delivery of content, provide live communication capabilities, and enable grading feedback in teaching and learning.

2 – Laptops are the most important Device for Students

studentsanddevices

“Continue providing students with access to the basic technologies
that are most important to their academic success. The maintenance of
desktop computer labs, laptop and tablet rental programs, and negotiated
discounts for personal academic devices enable nearly all students to have
access to the technologies they need to succeed. Avoid the creation of a new
digital divide by making bleeding-edge technologies such as AR and VR
headsets and 3D printers and scanners equally and publicly available to all
students in venues such as makerspaces and libraries.” 1

GVSU provides unique bleeding-edge technologies in the Atomic Object Technology Showcase.

3 – Accessibility remains a Concern

accessibility

“Overall, our data suggest that IT accessibility is an issue for many college students with both physical and learning disabilities. According to these students, institutions have a lot of room for improvement. Awareness may be especially challenging for the largest public DR institutions given the sheer number of students they serve, but resources to accommodate may be an issue.

To increase institutional awareness and provide better support to students with
disabilities, we recommend the following:

  • Be a collaborative partner in testing and implementing assistive/accessible technologies and the principles of universal design for learning.
  • Provide professional development to IT staff via accessibility workshops,conferences, and training; develop campus IT accessibility policies related to the development, procurement, and implementation of products.
  • Encourage the cultivation of an “accessible mind-set” across all campus stakeholders to better understand the needs of students with disabilities.
  • Offer training for faculty on implementing Web Content Accessibility Guidelines and other universal/inclusive instructional practices.
  • Educate faculty on the inequitable impacts and potential legal implications that bans on in-class use of personal devices can have on students with disabilities.
  • And stop us if you’ve heard this one before: Stop banning laptops.” 1

GVSU supports the use of Blackboard Ally (and Panopto for video captions) to provide accessibility awareness and to establish a pathway to inclusion.

4 – 62% of Students Favor Online and Hybrid Courses over Face to Face

blendedprefer

“Expand student awareness of the benefits, expectations, and demands of
blended learning environments. Students should receive consistent and
clear information from multiple campus sources so that they can make
well-informed decisions about the learning environments that are best
suited to their own learning and lives. Expose students to blended learning
early in their college careers and provide faculty who lack blended learning
experience with professional development and opportunities to teach in
these environments.” 1

GVSU offers instructional design support and assistance to faculty through IDeL (Instructional Design for eLearning).

5 – 67% of Students indicate that their Instructors use Technology to Enhance Learning, Engage Students, and Encourage use of Online Collaboration

technologyusebystudents

“Eliminate classroom bans of student devices important to their success. Although devices that can connect to the internet have the potential to distract students during class, many students—especially women, students of color, students with disabilities, first-generation students, students who are independent (with or without dependents of their own), and students from disadvantaged socioeconomic backgrounds—find these devices significantly more important to their academic success than do their counterparts. Classroom device bans have the potential to indiscriminately undermine students who may disproportionately rely on them, creating unnecessary (and possibly illegal) obstacles for those who may need them the most.” 1

GVSU offers support for the use of a wide array of instructional technologies such as (Blackboard, Panopto, Lightboards, etc.) through the eLearning team.


Access the full report, view an infographic, and learn more about the 2018 Students and Technology Research Study on the EDUCAUSE website.


[1] Galanek, Joseph D., Dana C. Gierdowski, and D. Christopher Brooks. ECAR Study of Undergraduate Students and Information Technology, 2018.  Research report. Louisville, CO: ECAR, October 2018. Retrieved from: https://library.educause.edu/~/media/files/library/2018/10/studentitstudy2018.pdf

ECAR Study of Students and Technology @ GVSU

EDUCAUSE has recently released the 2015 “ECAR Study of Undergraduate Students and Information Technology” that provides insight into students and their use of technology in education.  This research has been ongoing since 2004 with 970,000 students from 161 institutions participating in this year’s survey.

This was the first year for GVSU to participate in this research study. In fact, there were 50,274 respondents from 11 countries and 43 states that participated in the 2015 ECAR survey.

The following is a summary of the key study areas with the resulting key findings:

  • Technology Experiences – More than ever, students are using technology and are generally positive in reporting their experiences. Technology has had a moderate influence in the students’ active involvement in classes.
  • Technology Ownership and the Campus Environment – More students than ever own devices that are web enabled.
  • Mobile Devices and Student Learning – While mobile devices carry a high level of interest, the use of these in education is low.
  • Technology Resources and Tools – There is evidence that technologies are not integrated for their full potential in education.
  • Analytics and Data Privacy – The majority of students see the institutional use of data as important in tracking their academic progress.
  • New Models for Education – MOOCs and competency-based education haven’t yet impacted undergraduates while:

“The majority of students say they learn best with a blend of online and face-to-face work.”


Here are a few highlights from the report, along with GVSU’s results that include benchmarks.

FACULTY USE OF TECHNOLOGY

For comparison, at GVSU, the results included the following:


USE OF LMS and COLLABORATION TOOLS

The follow graphs highlight the use of the Blackboard (LMS) and Collaboration Tools (eg. Blackboard Collaborate, etc.).

When students were surveyed as part of the ECAR study, 94% indicated that Blackboard was used in at least one of their courses with 54% reporting that all of their classes used an LMS.

BbUse

UseBbWish

When faculty at GVSU were asked in the ECAR study about their use of the LMS, they reported the following:

BbUsebyFaculty

When faculty were asked how often they typically use Blackboard, they indicated the following:BbOftenUse

Over 81% of faculty surveyed in the ECAR study at GVSU indicated the Blackboard was a very useful tool to enhance their teaching.BbValue.jpg

Similarly, when faculty were asked if the LMS is a very useful tool to enhance student learning, more than 74% agreed.

UseBbStudentLearning.jpg

Also asked in the study, was the use of online collaboration tools in courses.  Here are the results from the study:

UseCollab.jpg

UseCollabWish.jpg


MOBILE

In addition to the use of the LMS and online collaboration tools, the importance of mobile access to campus resources was highlighted in the report.  Most notable was the importance of checking grades, content, and accessing the LMS (eg. Blackboard).


EXPECTATIONS AND USE OF TECHNOLOGY

Importance of using technology and expectations for use by students was another highlight.  The top 4 included: search tools, LMS use (eg. Blackboard), online collaboration tools, and the use of laptops during class.


EXPERIENCE TAKING ONLINE COURSES

Finally, students were asked if they have taken a completely online class in the past year, and if they have ever taken and online course before.  The results are revealed in the charts below:

Related to these data above, GVSU currently offers a wide array of courses and degree programs in the online and hybrid format.  There are approximately 150 courses and just over 3,500 total student enrollments in distance education courses as of the Fall semester 2015.  In fact, this represents a 91% increase in enrollment since 2011 with 12% of students at GVSU taking at least 1 online/hybrid course.  In addition, over 500 faculty have been certified to teach online/hybrid courses through the Foundations course that is offered through IDeL and the FTLC. Finally, online and hybrid learning connects to GVSU’s 2021 Strategic Plan in objectives 3.D.2 and 3.D.3.


What are your thoughts about these results and the opportunities that are provided by leveraging technology in teaching and learning?