Supporting Student Success and Retention via eLearning at GVSU

commencement_fall2017-1943Student success is a strategic area of focus at GVSU. With the rising costs of higher education, and the value of employability after graduation, student retention plays a key role in our vision and mission. eLearning and Emerging Technologies supports student success through a variety of technologies and faculty support.

Blackboard Supports Student Retention

For faculty there are many opportunities to leverage Blackboard to help support student success. Here are some capabilities:

  • Gradebook and Assignment Tools – Provides faculty with the ability to post grades and timely assessment/assignment/journal feedback. Interactive rubrics provide students with assignment grading criteria.
  • Student Photo Roster – Faculty can more effectively and efficiently learn students’ names and personalize instruction.
  • Retention Center and Performance Dashboard – Enables faculty to monitor frequency of logins of students, participation in discussions, and grades. This includes last login/date access to the course.
  • Blackboard Collaborate Ultra – Real-time and live office hours for students unable to attend class or office hours. Helps build rapport and increases communication and instructor-student engagement.
  • Surveys – Used by faculty to gather information about the students’ experience in the course such as a mid-term “how is this course going” survey.
  • Announcements, Emails, and Discussion Board – Used to create an online learning community and open up communication.
  • Content – Benefits to students to provide easy access to course materials, even potentially before the class begins. Provides access to link students to open educational resources (OER) and no-cost or low cost resources.
  • Panopto – Ability to record and post lectures or instructional content and easily embed digital media into Blackboard.
  • Blackboard Ally – Helps faculty ensure accessibility of course materials while also supporting universal design for learning (UDL).

eLearning and Emerging Technologies Supports Student Retention

  • Consultations, Seminars and Drop-Ins – The eLearning team provides opportunities to work with faculty to build up their skills in best using technology effectively and efficiently. Including pedagogical support for flipped classroom design and other instructional models.
  • Foundations of Online/Hybrid Course Development – Providing support and training to faculty about how to best design and deliver an online/hybrid course.
  • FTLC Faculty Learning Communities – eLearning instructional designers help facilitate 3 faculty learning communities on topics such as student engagement, quality online courses, and more.
  • Blackboard Support –  Support is offered to faculty in collaboration with the IT HelpDesk.
  • Embedded Librarians – All liaison librarians have been certified through the Foundations course and they have been enrolled in over 200 Blackboard courses providing direct student support.
  • Digital Studio – Providing faculty with engaging multimedia and digital resources such as the Lightboard, and tools such as Panopto.
  • Technology Showcase – Enables faculty to evaluate emerging technologies that can be leveraged to transform teaching and learning.
  • GA’s – Graduate Assistants work to support faculty and students the team in responding to 1,800 faculty technical support needs related to Blackboard and other technologies.
  • Web Resources – eLearning offers a series of support pages to provide information to faculty regarding how best to leverage educational technologies.
  • Student Support – In addition to the IT HelpDesk, our GA’s and eLearning team provides tech support to students.  This includes some class visitations and student orientations.

New Initiatives Supporting Student Retention

  • OER – Open Education Resources Initiative is working to provide options for student textbook affordability.  OpenStax has been adopted by CHM115 and 116 saving nearly $150,000 for students in textbook fees.
  • Attendance and Learning Analytics – Research and evaluation of a new products and solutions such as Qwickly Attendance and Blackboard called Predict which provides student dashboards and predictors of success that can be used by advisors and faculty.
  • Accessibility and UDL – eLearning is implementing a new product from Blackboard called Ally which provides a dashboard view of the number of accessible courses and realtime auto-conversion of documents into accessible formats. In addition, Panopto is being implemented to support enterprise video. This solution enables faculty to auto-caption and edit their captions for digital video resources used in their classes.

Benchmarking & Research Supporting Student Retention

  • ECAR Study – GVSU participated in the 2015 Educause Center for Analysis and Research Student and Faculty Technology Survey.  These results have been shared and have been used in strategic planning and for seminar planning.
  • Blackboard Survey – Working with Susan Mendoza and John Grabrosek, eLearning worked with students from STA 319 in the development, deployment, and evaluation of results from a student and faculty survey around how we can improve and enhance the Blackboard environment.

Learn more and connect with the eLearning and Emerging Technologies team at Grand Valley State University

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