Faculty and Student Blackboard Survey Highlights – Fall 2017

Last year, as part of a Statistics 419 class with Professor Gabrosek, 2 students worked with the eLearning team to gather feedback and suggestions from faculty and students about how the Blackboard environment can be enhanced at Grand Valley State University. This work resulted in a survey that was created and administered in the Winter 2016 semester.

See also: Results of the Winter 2016 Faculty and Student Blackboard Survey and 2015 ECAR/EDUCAUSE Survey of Students and Technology

This year, another survey was administered in the Fall 2017 semester and the number of students and faculty that completed the survey in a 2 week time period were 3,243 and 341 respectively.

This post highlights the results from the survey:


As shown above, 44% of faculty that responded to the survey indicated that they use Blackboard every day with 78% using the system at least 5 days per week.

Based on GVSU’s participation in the 2015 EDUCAUSE Center for Analysis and Research (ECAR) Study of Faculty and Students and Information Technology report, this number was also reflective with 47% of GVSU respondents indicating a daily use of Blackboard.


90% of students surveyed indicate that they access Blackboard more than 5 days per week. For comparison, in the 2015 EDUCAUSE Center for Analysis and Research (ECAR) Study of Faculty and Students and Information Technology report, 94% of GVSU students indicated that they used Blackboard in at least 1 course with 54% responding that Blackboard was used in all of their courses.


71% of the faculty surveyed indicate that they have used Blackboard for more than 5 years with 8% indicating that they have used the system less than a year.


When asked about ease-of-use for uploading a syllabus and adding faculty contact information, 83% of faculty indicate that using the system is easy or very easy to use.


When asked what features are used most frequently, 94% of faculty indicate using announcements and content, followed by 88% using the grade center and 87% using email.

These data also are reflected in the “Winter 2016 – Baseline Faculty Survey” as part of the 2021 GVSU Strategic Plan where: 89% of faculty indicated either daily or weekly use of Blackboard, announcements were mentioned being used at 85%, content at 82%, and the gradebook as well as email was used at 78% as the top tools used.

As indicated in the following chart, students echo the largest use of tools by faculty, including: announcements, content, grades, and assignments.


When asked about what features or tools that students wish their instructors would make more use of, 55% indicated more use of grades as the highest response.


When faculty where asking about emerging or new technologies that would be most helpful, eTextbooks, interactive video, OER, games, and simulations were the in the top 5.


Students were asked about what emerging or new technologies that they would like to see adopted. Online office hours, lecture capture, eTextbooks, live lectures and interactive video were in the top 5.


92% of students indicated that it would improve their learning experience if more instructors used Bb to deliver course materials, grades, and announcements. With 95% of students indicated that using Blackboard provided a better learning experience.



The eLearning team will continue to evaluate the student and faculty responses to the surveys throughout the year, with a special focus on open-ended feedback that has been provided – with the goal to enhance the Blackboard environment at GVSU to best meet the needs of students and faculty and to support student success.

The eLearning and Emerging Technologies team would like to thank Professor Gabrosek and the STA 319 students for their work with our team in helping to develop the Blackboard faculty and student surveys.



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